We just released a major upgrade to the HostPass check-in flow to improve accuracy, reduce guest confusion, and better support national ID formats that require both sides of a document.

What is new

1. Optional Two-Sided ID Upload (Per Property)

Property managers can now enable a setting that requires the primary guest to upload:

• Front side of the ID
• Back side of the ID

This is configured from Property Settings -> Deposit & Access.

2. Front + Back Are Merged Into One Verification Image

When two-sided upload is enabled:

• HostPass automatically combines both images into one optimized image
• The LLM verification runs once on that merged image
• Only the merged image is stored as the canonical ID image

This keeps processing simple while preserving all document information in one place.

3. Improved "Take Photo" Experience in Two-Sided Mode

We upgraded the capture flow in two-sided mode to use direct in-page camera capture:

• More reliable than browser-dependent file-picker behavior
• Separate capture actions for front and back
• Immediate preview after each capture

4. Document Type Selection Is Now Clearly Mandatory

The Document Type section (ID Card / Passport / Driving License) is now much more visible:

• Highlighted container with background and border
• Explicit Required badge
• Clear helper text that selection is mandatory before continuing

Why this matters

These improvements help:

• Regions where ID data is split across front/back sides
• Hosts who need cleaner, more complete ID records
• Guests complete check-in faster with less confusion

Rollout behavior

• Existing properties keep current behavior by default
• Two-sided primary ID upload is off by default
• Hosts can enable it property by property

If you want this enabled globally across your portfolio, you can turn it on for each property from the settings page.