How does HostPass manage security deposits using Stripe for property managers?

MANAGE SECURITY DEPOSITS STRIPE

How does HostPass manage security deposits using Stripe for property managers?

HostPass Security Deposit Management with Stripe

HostPass integrates with Stripe to provide a seamless and secure method for property managers to handle security deposits during the digital check-in process. Here’s how the system typically works:

1. Digital Security Deposit Collection

• Automated Request: During the online check-in process, guests are prompted to provide a security deposit. HostPass generates a secure payment link or form, powered by Stripe.
• Payment Methods: Guests can pay the deposit using various Stripe-supported methods (credit/debit cards, Apple Pay, Google Pay, etc.).

2. Secure Payment Processing

• PCI Compliance: All payment data is processed securely through Stripe’s PCI-compliant infrastructure—HostPass does not store sensitive card details.
• Authorization vs. Capture: Property managers can choose to authorize (hold) the deposit amount on the guest’s card or capture (charge) it, depending on their policy.

3. Deposit Management and Refunds

• Dashboard Controls: Property managers can view, manage, and release deposits directly from the HostPass dashboard, which interfaces with Stripe.
• Automated Refunds: After check-out and inspection, refunds or releases can be processed automatically or manually, depending on settings.
• Audit Trail: All deposit transactions are logged for compliance and dispute resolution.

4. Integration and Notifications

• Seamless Integration: The Stripe integration is cloud-based, requiring minimal setup and no local payment hardware.
• Guest Communication: HostPass can send automated email or SMS notifications to guests regarding deposit status (payment received, refunded, etc.).

5. Security and Compliance

• Data Protection: All payment activities are protected by Stripe’s advanced security measures and HostPass’s own data privacy protocols.
• GDPR & Regulatory Compliance: Both HostPass and Stripe are designed to support compliance with data protection regulations.

Note: The exact deposit workflows and options may vary depending on your HostPass subscription and Stripe account configuration. For the latest features or customizations, it’s best to consult HostPass support or your account manager.