What happens if the HostPass digital check-in link expires?

CHECK-IN LINK EXPIRES

What happens if the HostPass digital check-in link expires?

What Happens if the HostPass Digital Check-in Link Expires?

If a HostPass digital check-in link expires, the user will typically be unable to access the online check-in form or complete the verification process using that link. This expiration is often a security measure to protect guest data and ensure timely check-ins.

What Should Guests or Visitors Do?

• Request a New Link: Most commonly, guests can contact the property, event organizer, or host to request a new check-in link. The administrator can usually resend or regenerate the link through the HostPass dashboard.
• Check Communications: Sometimes, an automated system may resend a fresh link if the original expires before use. Check your email or SMS for any follow-up messages.
• On-site Check-in: If unable to obtain a new link before arrival, some venues may provide an alternative method to check in on-site, such as scanning a QR code at the entrance or using a kiosk.

Why Do Links Expire?

• To enhance security and protect personal information.
• To ensure that check-in data is current and relevant to the reservation or event timing.
• To prevent unauthorized access to the check-in process.

Best Practices

• Complete your digital check-in as soon as you receive the link.
• Contact support or your host promptly if you encounter issues with expired links.

Note: The exact behavior and procedures may vary depending on how the HostPass system is configured by the property or event organizer. For the most accurate information, please refer to instructions provided by your host or contact HostPass support directly.